Delivery

 Delivery (Shipping) Costs

 

Shipping service selected during checkout
Prices quoted for all services are for orders up to 2kg in weight.
 

Above this weight an additional charge may be applied, we will contact you to see if this is acceptable.

Our Free Delivery is FREE we do not increase the selling price to cover the postage.

 

 FREE UK* Super Saver Delivery on orders over £30.00.  

(* Some remote areas may incurre an additional charge,

depending on the products size and weight details on request)

   

UK Super Saver (2 to 5 days) Delivery

(Selected during checkout)

£0.01 - £4.98 = £2.50

£4.99 - £5.00  £0.99

£5.01 - £30.00 = £2.99

£30.01 & over FREE

 

UK Delivery Plus (Aim 1 to 2 days) Delivery (Royal Mail)

(Selected during checkout)

 

£0.01 - £4.99 = £1.25p

£5.00 - £30.00 = £3.99

£30.01- £50.00 = £4.99

£50.01 - £299.00 = £5.99

                (Delivery times not guaranteed by Royal Mail, most items are delivered in 1-2 day for the UK mainland)
                                       (The above charges only cover part of the extra costs of the 1-2 day service.)

 

         Delivery Upgrade Option For those urgent (Need Quick) items:

 (Selected during checkout)

 

 

 

    Service not available at the present time

Royal Mail Special Delivery/Courier 24hr service.

Service used will depend on the size/weight of order

 £7.99

 (available Monday-Thursday for delivery Tuesday-Friday)

 Monday is the Guaranteed delivery date for Friday & Saturday collections.

Not available Bank Holidays or Sundays

24hr is taken from the despatch date, not the date the order is placed.

(See notes 3&10 below)

       

Saturday Delivery

  Guaranteed Saturday delivery is available at extra cost.

 

Extra Large/Heavy Parcels UK & International.

Some extra large/heavy parcels in relation to the order value may have a shipping charge added.

Even on items listed as free shipping. We will try and indicate this in the product listing,

if not we will email you with details of any additional charges, you will be free to cancel the order should you wish.

We will always work with you to obtain the best shipping cost available.

 

 

 Prices quoted below are for orders up to 2kg in weight/parcel size (length + width + depth)

 of 90cm or less, this does cover most individual items and orders.

  

EU Delivery

£00.00-£5.00 = £3.25

£5.01- £20.00 = £9.99
 £20.01-£60.00 = £18.00
   £60.01- £100.00 = £22.00

£100.01 - £200.00 = £26.00

£200.01 - £300.00 = £30.00

£300.01 - £400.00 = £35.00
   
Over £400.01 = £40.00 

 

  Rest of the World Delivery

should the postage cost be less than the standard charge the difference over £1.00 will be refunded,

    

£00.00-£20.00 = £12.00

 £20.01- £50.00 : £20.00
 £50.01-£150.00 : £28.00

   £150.01-£300.00 : £36.00

 £300.01-£600.00 : £40.00

  

 For orders that exceed the above limits set by Royal Mail, we will contact you by email with a revised

delivery costing, you are free to accept or decline the revised delivery charge. No payment will be taken

before your acceptance. Should you wish not to go ahead your order will be cancelled.

 If your country does not appear in our shipping listing please email for a quote for delivery.

 

General Delivery Notes:

1. Sale Items are not be included in the free delivery, unless stated otherwise. 

2. Please make sure we have your correct address, with full details of your location if the item is going to a place of work etc. we cannot accept responsibility for incorrectly addressed items. 

3. We endeavour to despatched within 24 hours of payment clearance, however despatch times can vary for reasons beyond our control, please allow 1-3 working days (working days exclude weekends and Bank holidays) All services have cut off times which can vary, if missed items will go on the next available collection. 

4. All orders over £5.00 (UK & International) are despatched insured and will require a signature upon delivery, it is the buyers responsibility to make arrangements for someone to sign and receive the delivery. 

5. Certain small items such as the Teddy Bear Passports delivery will be individually priced. 

6. It is the buyers responsibility to make sure that somebody is available to accept the delivery.

Should the delivery company be unable to deliver they will leave a card with details of how to rearrange a delivery or collection of the item. Items will only be held a short time before being returned to the sender, please contact the delivery company as soon a possible. Any delivery or redelivery charges on a returned item are the responsibly of the buyer. We reserve the right to make a £10.00 administration charge on any returned undelivered order even if the order is cancelled by the buyer. 

7. We ship by MyHermes, UPS other courier service and Royal Mail should the service be more appropriate. 

8. Once a delivery has left our premises and been accepted by Royal Mail or a courier company we are no longer liable for the delivery, the delivery companies terms & conditions will apply. 

9. Any reference to next day (24/48 hours) delivery on this site is for mainland UK and is based on working days excluding Saturdays, Sundays and Bank Holidays, some remote areas within the UK this service is not available, check with Royal Mail for up to date details.

10.Service not available at the present time. ------ 24 hour (Next day) service refers to the type of service used. depending on the time of the booking will depend if the delivery goes that same day or the next working day.(Call the shop to check) (See Note 3 above)